Questions (Click On Product Names To Link To Websites)

What kind of piano do you use?

My piano is a hand-made 7' 6" Shigeru Kawai SK7 Semi-Concert Grand.  I am proud to be a Shigeru Kawai Artist, and you can read about other artists who use these magnificent pianos here.

What kind of harpsichord do you use?

The Roland C-30

What kind of organ do you use?

A Viscount Unico 700

Which microphones do you use?

The Earthworks Piano Mic System

Which tablet, App & Foot Pedal do you use?

Apple iPad Pro 12.9" - ForScore - AirTurn Duo

Which stand do you use for your iPad?

Compass Pro by Twelve South

Which notation program do you use?

Dorico

Which audio software do you use?

Cubase Pro & WaveLab Pro

Why do you no longer sell printed books?

I now live in in northern Thailand, and it is not feasible to mail books all over the world as I used to.  I made the decision to only sell my products as digital downloads, and it certainly has made my life a lot easier.  Most people are happy to either view the PDF files on their tablet, or print them off on their home printer.  A number of customers have emailed the book files to local printers and obtained nice copies for a very reasonable price.

How will I receive my order?

Upon completion of your purchase, you will receive an email with a download link.  The email usually arrives within a couple of minutes, but occasionally there can be a slight delay.  If you don't receive anything, please contact me and I will take care of it.  Do NOT open the link on a phone or tablet.  The files can only be downloaded to a computer and then sent to a tablet afterwards.  If your download links expire, let me know and I will reset them.

I have lost my file - what can I do?

Once you purchase from me, you will always have access to your music.  Just let me know, and I'll send you another file.

The system says that no downloads are left

This usually occurs if you viewed the file on a phone or tablet.  The system assumes that the file was downloaded.  Let me know, and I'll reset it for you.

Why do I have to provide my address?

Your address is only used to verify your payment method.  Don't worry, I have no interest in where you live, and certainly won't mail you anything.  The system is fully encrypted, and your information is very safe.  It will never be shared with anyone.

Is my information safe?

Yes, very!

Why do I have to create an account?

A store account allows for quick and easy purchases next time you return.  It also allows you to accumulate "music points" which can be redeemed in the future.  Additionally it allows me to look up your orders with ease, should you encounter any problems.

When do you release new videos?

Every Tuesday at 11AM EST

Where can I listen to your music?

My music is available to listen to on every major streaming platform.  My favorites are Apple Music and Spotify.  Simply search for my name and you will see all of my albums.

How can I find specific music?

Use the search tool in the upper right corner.  You can also search for music which is fast or slow, and soon other tags will be added which will allow you to refine your search further.

Can I use your music in my project?

Maybe.  Please contact me for more details.

What is the music rewards program?

Click on the icon in the lower right corner to see ways that you can earn “music points” which can be redeemed on future purchases.